Reviews

Love these guys! Talk me through options on my old truck and have all the fancy machines to work on my electric car.

By far the best experience i have had at a repair shop. Super friendly both on the phone and in person. Very knowledgeable and explains everything in a way even people who dont know much about cars can understand. Even went as far as pulling my car out of where they stored them with no questions asked without me even asking. Top-tier service

Mike from Orion patiently answered my questions and Orion handled the problem with my Subaru Crosstrek same day.

I was really impressed with how they kept me up to date on the progress of my repairs. They found some parts that were incorrectly installed by someone else and took care of that too. When I picked up my car, they showed me what had been replaced and what was wrong with it. They care about good service.

These folks are kind, thoughtful in Covid protocols, and went above and beyond repairing our car. The comprehensive inspection was much more thorough than other repair shops we have used, and the mechanics felt honest about which things really needed addressing and which things were less pressing. I also appreciate how Orion supports other businesses and the folks there feel like real members of the community.

All ways so helpful, goes above and beyond every time I’m there.

Had them do some work on my MINI Cooper during the pandemic. Their safety procedures were very well spelled out on their website, and they did great work, quickly, and at a good price. Mind you it's not jiffy lube pricing, but it's great for the quality of work. My car is running great now.

Very professional group , amazingly clean facility, mechanics , and the property and grounds look more like a natural park than a mechanics shop! Very refreshing

I took my Subaru to Orion for a Comprehensive Vehicle Inspection prior to selling. Rich and his team did a great job of giving me a list of the safety issues so I could confidently sell my car with good karma and honesty for the buyer. It was a great experience. Thanks, guys!

Very helpful. Got my F150 in quickly and diagnosed the problem. Gave me an itemized run down of cost of repair. I decided to trade the truck in rather then spend the money. First time I used Orion and will definitely go back.

Outfreaking standing!!!! I won't take my E Class Mercedes anywhere else. The folks at Orion (Michael, Michael, Jason, and others) were professional, but the quality of their was Exceptional and a third of what you'd normally pay at a dealership. Trust me, see the folks at Orion, you won't be sorry!

I like to buy my cars outright and keep them until they rust. A relationship with a good mechanic is a must-have to make this system work. For many years my 2007 Volvo's "primary care physician" worked at the local dealership and he did a great job. When I learned that he moved out of state it was a true loss. As luck would have it another trusted local business, Ross-Beakes Collision, referred me to Orion for work on my Volvo. In my first meeting there with Mike I noticed a Land Rover in the lot and asked about that. I also own a LR4 and have been driving it to the dealer in Farmington Hills for service. Long story short, I have had both vehicles in for service and these guys did great. They were on top of known issues for both vehicles and thorough in their inspection. Everything they found and recommended was documented with a write-up and photos. Pricing was itemized by service item. And their digital game is on point so we were able to communicate, review work estimates and transact our business all online, a definite bonus in this COVID situation. If you're like me and play the long game with your vehicles I gladly recommend Orion based on my recent interactions with them.

Professional and caring people. Within days of dropping off my car I received a detailed digital report of everything that they found. They included pictures of everything that they spotted. I also had a phone conversation about everything that was found and what they recommended fixing. Very understanding and not pushy whatsoever. Someone even came out and checked on me when I was picking up my car to make sure that everything was working properly. I can tell that they are truly passionate about the work that they do, and the customers that they serve.

Thorough service, friendly staff, and a feeling of trust that they just want to help maintain my car and not sell me unneeded repairs

Orion Auto is great. I’ve been going there for years. The repair work is good. And, most importantly, you can trust them.

Sent a vehicle in for multiple repairs, the estimates were very fair and the gentleman on staff, Michael walked me through every step and was very friendly, transparent and professional. They offer full vehicle inspections and are able to handle to my knowledge any issue, including engine repair. Every service provided has been done without issue and I would highly recommend Orion Automotive Service for any vehicle concerns.

The service at this shop is stellar. The mechanics know their stuff and the prices are fair.

Fixed a '13 Outback next day, just in time for a trip