Reviews

Orion Auto is great. I’ve been going there for years. The repair work is good. And, most importantly, you can trust them.

By far the best experience i have had at a repair shop. Super friendly both on the phone and in person. Very knowledgeable and explains everything in a way even people who dont know much about cars can understand. Even went as far as pulling my car out of where they stored them with no questions asked without me even asking. Top-tier service

Orion Automotive Service is awesome! Probably the BEST customer service I have received in a very long time anywhere. I am a fan. Excellent customer service, beautiful grounds (to walk a dog), professional, and extremely decent and honest. A rare find. I was very impressed. Bravo! I unequivocally recommend.

These folks are kind, thoughtful in Covid protocols, and went above and beyond repairing our car. The comprehensive inspection was much more thorough than other repair shops we have used, and the mechanics felt honest about which things really needed addressing and which things were less pressing. I also appreciate how Orion supports other businesses and the folks there feel like real members of the community.

I took my Subaru to Orion for a Comprehensive Vehicle Inspection prior to selling. Rich and his team did a great job of giving me a list of the safety issues so I could confidently sell my car with good karma and honesty for the buyer. It was a great experience. Thanks, guys!

Love these guys! Talk me through options on my old truck and have all the fancy machines to work on my electric car.

My family has used Orion for many years and has been extremely happy. Orion recently rebuilt my go kart which had been nonfunctional for more than two years. This business is extremely professional, very instructive about the problems our cars have had, and very cost conscious about helping to take care of older cars, while keeping them running and safe. As a long time resident of Ann Arbor, I can highly recommend them.

We have trusted Orion with our entire family's car maintenance for years. They are knowledgeable, honest, professional, and feel like part of the family. We value our relationship a great deal! Thank you Orion team.

I like to buy my cars outright and keep them until they rust. A relationship with a good mechanic is a must-have to make this system work. For many years my 2007 Volvo's "primary care physician" worked at the local dealership and he did a great job. When I learned that he moved out of state it was a true loss. As luck would have it another trusted local business, Ross-Beakes Collision, referred me to Orion for work on my Volvo. In my first meeting there with Mike I noticed a Land Rover in the lot and asked about that. I also own a LR4 and have been driving it to the dealer in Farmington Hills for service. Long story short, I have had both vehicles in for service and these guys did great. They were on top of known issues for both vehicles and thorough in their inspection. Everything they found and recommended was documented with a write-up and photos. Pricing was itemized by service item. And their digital game is on point so we were able to communicate, review work estimates and transact our business all online, a definite bonus in this COVID situation. If you're like me and play the long game with your vehicles I gladly recommend Orion based on my recent interactions with them.

Had them do some work on my MINI Cooper during the pandemic. Their safety procedures were very well spelled out on their website, and they did great work, quickly, and at a good price. Mind you it's not jiffy lube pricing, but it's great for the quality of work. My car is running great now.

Outfreaking standing!!!! I won't take my E Class Mercedes anywhere else. The folks at Orion (Michael, Michael, Jason, and others) were professional, but the quality of their was Exceptional and a third of what you'd normally pay at a dealership. Trust me, see the folks at Orion, you won't be sorry!

What type of shop is Orion Automotive? The type of place that takes CARE of you in every sense of the word. A shop that lovingly refers to customers as guests. A place that remembers the names of your children, your pets, the type of wine you like with dinner. Oh, and they are damn good at fixing cars too. I was a proud employee at Orion for 11 years and I continue to trust them to take great CARE of my family and friends. A true Ann Arbor original! Sincerely -The Real Michael Rodriguez

Thorough service, friendly staff, and a feeling of trust that they just want to help maintain my car and not sell me unneeded repairs

All ways so helpful, goes above and beyond every time I’m there.

I was really impressed with how they kept me up to date on the progress of my repairs. They found some parts that were incorrectly installed by someone else and took care of that too. When I picked up my car, they showed me what had been replaced and what was wrong with it. They care about good service.

Very helpful. Got my F150 in quickly and diagnosed the problem. Gave me an itemized run down of cost of repair. I decided to trade the truck in rather then spend the money. First time I used Orion and will definitely go back.

Very good vehicle repair shop

The service at this shop is stellar. The mechanics know their stuff and the prices are fair.