Reviews
Fixed a '13 Outback next day, just in time for a trip
February 6, 2021
Outfreaking standing!!!! I won't take my E Class Mercedes anywhere else. The folks at Orion (Michael, Michael, Jason, and others) were professional, but the quality of their was Exceptional and a third of what you'd normally pay at a dealership. Trust me, see the folks at Orion, you won't be sorry!
February 6, 2020
I was really impressed with how they kept me up to date on the progress of my repairs. They found some parts that were incorrectly installed by someone else and took care of that too. When I picked up my car, they showed me what had been replaced and what was wrong with it. They care about good service.
February 6, 2021
Thorough service, friendly staff, and a feeling of trust that they just want to help maintain my car and not sell me unneeded repairs
July 6, 2022
Always wonderful work and really amazing customer service! Have had numerous repairs done over the last few years and will keep coming back!
February 6, 2022
Love these guys! Talk me through options on my old truck and have all the fancy machines to work on my electric car.
February 6, 2021
I like to buy my cars outright and keep them until they rust. A relationship with a good mechanic is a must-have to make this system work. For many years my 2007 Volvo's "primary care physician" worked at the local dealership and he did a great job. When I learned that he moved out of state it was a true loss. As luck would have it another trusted local business, Ross-Beakes Collision, referred me to Orion for work on my Volvo. In my first meeting there with Mike I noticed a Land Rover in the lot and asked about that. I also own a LR4 and have been driving it to the dealer in Farmington Hills for service. Long story short, I have had both vehicles in for service and these guys did great. They were on top of known issues for both vehicles and thorough in their inspection. Everything they found and recommended was documented with a write-up and photos. Pricing was itemized by service item. And their digital game is on point so we were able to communicate, review work estimates and transact our business all online, a definite bonus in this COVID situation. If you're like me and play the long game with your vehicles I gladly recommend Orion based on my recent interactions with them.
February 6, 2021
Had them do some work on my MINI Cooper during the pandemic. Their safety procedures were very well spelled out on their website, and they did great work, quickly, and at a good price. Mind you it's not jiffy lube pricing, but it's great for the quality of work. My car is running great now.
February 6, 2021
Fantastic local business that knows what they are doing and is extremely fair. I have a 2001 z3 that I brought in for service, and the advisors and techs were super clear on their diagnosis, what needed to be done, and educated me on the priority of work as well as what could wait. After looking around for a good local mech, I can happily say I've found one. It's hard to find a team that does great work and is also honest and this shop does both. On concurrent visits, I've brought my other cars for advice and they are always friendly and open to taking a look to give an honest opinion (even if it includes not using them and going somewhere else!) Really appreciate the honesty and superb work done by the team
August 6, 2022
Mike was an enormous help. Definitely recommend them, and will be going to them for any future repairs!
January 30, 2023
We have trusted Orion with our entire family's car maintenance for years. They are knowledgeable, honest, professional, and feel like part of the family. We value our relationship a great deal! Thank you Orion team.
February 6, 2022
Great!
February 6, 2021
Very good vehicle repair shop
February 6, 2022
Orion Auto is great. I’ve been going there for years. The repair work is good. And, most importantly, you can trust them.
February 6, 2021
Very professional group , amazingly clean facility, mechanics , and the property and grounds look more like a natural park than a mechanics shop! Very refreshing
February 6, 2022
These folks do wonderful work and they are very fair and honest. Highly recommended.
February 6, 2021
By far the best experience i have had at a repair shop. Super friendly both on the phone and in person. Very knowledgeable and explains everything in a way even people who dont know much about cars can understand. Even went as far as pulling my car out of where they stored them with no questions asked without me even asking. Top-tier service
February 6, 2021
My family has used Orion for many years and has been extremely happy. Orion recently rebuilt my go kart which had been nonfunctional for more than two years. This business is extremely professional, very instructive about the problems our cars have had, and very cost conscious about helping to take care of older cars, while keeping them running and safe. As a long time resident of Ann Arbor, I can highly recommend them.
February 6, 2021